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Technologie en bedrijfssoftware ontwikkelt zich in razend snel tempo. Wij zijn dan ook doorlopend op zoek naar relevante informatie voor onze opdrachtgevers en onze doelgroep. Onze selectie vindt u op deze pagina. U wordt van harte uitgenodigd e.e.a. door te plaatsen naar Linkedin of Twitter. Uiteraard melden we hier ook nieuws met betrekking tot Quartess zelf, onze producten, projecten en leveranciers.

Infor ERP software
Infor CloudSuite Industrial (SyteLine) intro demo | ERP voor de maakindustrie Infor Cloudsuite Industrial ERP is al meer dan 25 jaar de ERP software applicatie voor de maakindustrie. Wereldwijd toegepast. Doorlopend uitgebreid en vernieuwd, zowel functioneel als technisch. Daarom kunnen wij zeggen dat Infor Cloudsuite Industrial ERP als multi tenant cloud ERP applicatie zijn gelijke niet kent: En multi tenant cloud, èn meer dan 25 jaar maakindustrie ervaring 'build in'. Kijk het nieuwe 2 minuten durende filmpje voor een allereerste impressie. Interesse? Neem contact met ons op!  Lees meer
Infor Cloudsuite Industrial version 10: op naar het gebruik van de standaard! Later dit jaar zal Infor versie 10 van Infor Cloudsuite Industrial (fka Syteline) introduceren. Zoals altijd met een nieuwe release, boordevol met nieuwe functionaliteit, waarover uitgebreide documentatie beschikbaar zal komen voor nieuwe en bestaande gebruikers.Meer in t algemeen is het duidelijk dat Infor verder gaat op het pad van toevoegen van ‘last mile functionality’, waarbij specifieke functionaliteit voor niches en/of landen wordt ingebouwd in de standaard software. Dit is belangrijk om 2 redenen:Ten eerste, Infor Cloudsuite Industial wordt als ERP product aangeboden in de multi tenant cloud, en in deze ‘set-up’ is maatwerk (wijzigingen in de broncode) simpelweg niet mogelijk. Daarom dient de standaard functionaliteit dus passend te zijn voor de doelgroepen en de doel landen. Het grote voordeel  is uiteraard dat de gebruiker niet is opgesloten in de huidige  versie, maar onmiddellijk gebruik kan maken van nieuwe functionaliteit zodra deze beschikbaar is, zonder de ‘last’ van een moeizaam upgrade proces. En dat dit resulteert in betere bedrijfsprestaties blijkt uit onderzoek.Ten tweede, hoe meer ‘last mile’ functionaliteit is ingebouwd in de standaard, hoe makkelijker een implementatie kan worden uitgevoerd (in vergelijking met kostbare en risicovolle maatwerk trajecten) en hoe beter  gebruik in internationale setting mogelijk is. Zeker nu ook lokalisatie componenten onderdeel van de standaard worden. Indien u Syteline gebruikt op dit moment dan is het dus zeker de moeite van het onderzoeken waard hoe de nieuwe versie in de standaard al de bedrijfsprocessen ondersteunt. Met of zonder doel om naar de cloud te gaan, want alhoewel gebruik van ERP software in de cloud het ‘nieuwe normaal’ wordt, noodzakelijk is het niet. Quartess kan ondersteuning bieden met dergelijke ‘terug naar de standaard’ projecten. Op dit moment zijn we een Syteline gebruiker naar de multi tenant cloud aan het migreren met Infor Cloudsuite Industrial, in een internationale omgeving. Neem contact met ons op indien u meer informatie wenst over Infor Cloudsuite Industrial, Quartess of een migratie naar de cloud. Lees meer
Infor Visual ERP versie 9.05 released De ontwikkeling van Infor Visual ERP gaat hard. 5 september 2018 heeft Infor versie 9.05 gereleased, alweer de 6e versie dus van versie 9, welke begin 2017 werd geïntroduceerd. Infor heeft daarmee de release cycle aanzienlijk versneld, met als reden het sneller op specifieke klantwensen te kunnen  inspelen, maar uiteraard ook het introduceren van functionaliteit op basis van de eigen roadmap.Versie 9 heeft een enorme hoeveelheid aan extra functionaliteit te bieden. Als voorbeeld de document lifecycle functionaliteit waarmee grafisch inzicht in de supply chain wordt geboden, en waarmee nu stappen in het proces kunnen worden genormeerd en gemeten. Of bijvoorbeeld functionaliteit die helpt om privacy gevoelige informatie in het systeem met een druk op de knop te te kunnen analyseren en beheren (in relatie tot de GDPR wetgeving). Ook is er een totaal nieuwe web gebaseerde shop floor applicatie beschikbaar voor communicatie naar- en van de productie vloer. Quartess ziet een grote belangstelling bij de bestaande klanten om de migratie naar 9 te realiseren, wij hebben dan ook zowel in  de Benelux al  in de UK inmiddels vele migraties mogen begeleiden. Interesse in een volledig overzicht van de nieuwe functionaliteit? Neem contact met ons op, wij geven u graag inzicht in de details een helpen u desgewenst met de migratie. Lees meer
Looking forward, looking up: Manufacturing insights 10 Trends to watch as you modernize and optimizeThe future looks bright for manufacturing. In the latest Manufacturers’ Outlook Survey from the National Association of Manufacturers (NAM), manufacturers’ optimism has risen substantially; almost 95% of respondents say they are positive about their own company’s outlook. This optimism is reflected in the UK, as well, with the EEF forecasting 1.4% growth in UK manufacturing in 2018.What’s driving that growth and what do manufacturers need to be mindful of to keep things moving in the right direction? Here are ten trends to watch:Regulatory reformThe passing of tax reform is expected to have great impact on manufacturing, according to NAM’s Boerstling. The vast majority of NAM’s members (94.6%) expect to increase capital spending, increase wages, and hire more workers with the passing of tax reform. But, there’s still work to be done around trade and immigration, both of which could greatly impact manufacturing.In the UK, Brexit still looms, creating quite a bit of volatility. Lee Hopley, Chief Economist for the EFF, the Voice for Manufacturing and Engineering in the UK,  reports that in a recent survey, UK manufacturers expect to see more risks to their business over the next year than they saw in the previous quarter. Hopley attributes this reaction to policy challenges and politics around the Brexit negotiations.Growing global economyRegulatory reform and the current political environment are creating a business climate with a focus on the possible. “I wasn’t confident that we were going to see a big boost in 2017, but the outturn has been better than we anticipated,” says Hopley, during a recent IndustryWeek webinar, sponsored by Infor.  She sees stronger growth across manufacturing sectors, particularly those that are investing in new technology. Internationally, she sees continued optimism about global growth prospects, which translates to greater export opportunities for manufacturers.Continuing Skills gapNAM reports that there are close to 400,000 unfilled jobs in manufacturing today, and that number is expected to grow to 2 million by 2025. Infor’s Nick Castellina, Director of Product and Industry Strategy for Discrete Manufacturing, adds that 78 million US employees will retire from manufacturing within the next 10 years, and 82% of manufacturing CEOs say the skills gap will affect their ability to meet customer demands.The solution to this problem needs to be multi-pronged. The government has a part to play, with passing education and technical training legislation, as well as the creation of apprenticeships—5 million over the next 3 years, according to Robyn Boerstling, Vice President of Infrastructure, Innovation, and Human Resources Policy for the National Association of Manufacturers (NAM).But, manufacturers need to tackle the problem, as well. Manufacturers need to create more work-based learning programs and their own apprenticeships. Technology has a role to play in closing the skills gap, as well. Today’s generation of workers want to work with solutions that are user-friendly and that resemble the technology they use in their everyday lives. Their impression is that they won’t find that sort of technology at manufacturing companies. So, it’s time for manufacturers to make technology a key differentiator.Infor’s Castellina reports that executives at digital leaders say they have 90% of the talent they need; they can find the people they need and keep them working at their companies because they’ve made technology a priority.More connected supply chainRoughly 80% of the data that organizations need to effectively run their global supply chains is stored externally, according to Castellina. To remedy this situation and gain greater visibility into products, better manage demand, and collaborate more effectively with partners, the next generation of supply chain will be digitally connected. It will function as an interconnected network that’s agile, responsive, and efficient. Most of these supply chain interactions will happen across cloud-based commerce networks and be supplemented with analytics to better manage demand, keep costs low, and ensure profits.Tightening of cybersecurityCybercrime is predicted to cost global businesses .1 trillion by 2019. Preventing all cyberattacks isn’t possible, but manufacturers can—and must—continue to tighten their security to safeguard their data and operations.The Cyber Security Information Act of 2015 created a framework for cybersecurity and established the structure for businesses and government to work together on the issue. The US government spent  billion on cybersecurity in 2017, and expects to continue to increase spending. Manufacturers need to build collaborative relationships with government on cybersecurity, but they need to work on the issue themselves, as well. Employees need to be educated on the importance of cyber safety and companies need to tighten the reins on what comes in—and goes out—of their operations. There’s much for manufacturers to learn from incidents like the Equifax data breach in terms of best practices and approaches.Manufacturing CFO becomes more strategicWhere in the past, CFOs were part of the back-office operations, that business model is shifting within manufacturing. Today, and moving forward, CFOs are becoming partners to the line of business and driving strategy to enable them to grow the organization and perform their jobs more effectively. Manufacturing CFOs are increasingly becoming involved in technology decisions around cloud, mobility, business intelligence, and overall business and technology strategy. They’re playing a key role in determining the technologies and business processes that can help the organization grow into new markets and fight off competition in existing ones.Mass customization of productsCustomers are demanding products that are more configured and tailored specifically for them. That’s something that’s not going to change. The key for manufacturers is collaboration. They need to work more closely with their customers to find out what exactly they want, and then to communicate clearly what they’ll be getting and how much it will cost. On the back-end, manufacturers need to know if such customization is profitable and how they can deliver on that promise. To make all that work, Castellina sees manufacturers transitioning these processes from their ERP systems to front-office configure-price-quote or business-to-business e-commerce applications. These applications make it easy to manage customization and to collaborate more effectively with customers.Growth of servitizationThis term may be new to many manufacturers, but the concept isn’t. Servitization is a transformation journey that manufacturers are taking as they search for new, incremental revenue streams. It translates to manufacturers changing their business models to one where they don’t just sell products; they also provide support for the products they already sell. To make this transition, manufacturers need the tools to efficiently schedule service technicians and manage the demand for those services, to ensure their interacting with their customers effectively. Technicians will need information at the point of service and to be able to do everything they need to do while at the customer’s site. Finally, the CFO will need analytics tools to ensure the new model is profitable.ERP system as focus of digital transformationDigital transformation is about connecting people, processes, technology, and products, so they’re more connected, you can make better decisions, be more collaborative, and ultimately, create a more effective manufacturing organization. There are many different ways for a manufacturing organization to change the way it operates and promote efficiency. But, the ERP system has always been the heart and soul of every manufacturing organization, and there’s no reason to change. All the information a manufacturer draws from and all the technology that it’s connecting as part of its digital transformation should be connected to its foundation—its ERP system. That ERP system can be implemented in the cloud, which is a core component of digital transformation. And it can (and should) have analytics embedded in it. That’s the way to build a digital transformation on a solid foundation.Continued emphasis on Big Data and Internet  of ThingsData is the true currency of manufacturing. The more data manufacturers have, and the more they can use it effectively to make better decisions, the better positioned they are for growth. The Internet of Things (IoT) will continue to be a key driver of innovation. The number of connected IoT devices worldwide will jump 12% on average annually, going from nearly 27 billion in 2017 to 127 billion in 2030. The IoT will create opportunities for manufacturers to build more embedded devices to deliver to customers. From the product design phase, they’ll need to consider what services and revenue an IoT-connected product can generate through its lifetime.There’s also the data side of the IoT to consider. Those devices are going to generate a tremendous amount of data, which is where the importance of Big Data and analytics come in. The IoT is a toolset for connecting data and assets. But it’s going to take powerful analytics to make sense of all that data and make it useful and meaningful for determining what new service models or revenue streams to pursue, as well as how to operate more efficiently.If manufacturers pay careful attention to these 10 trends, they can position themselves for greater operating efficiency and growth in the coming year.Note: Earlier published on www.infor.com, February 27th 2018 Lees meer
Industry 4.0: Separating hype from true innovation While definitions for Industry 4.0 are numerous, it’s essentially: “The marriage of physical and digital technologies such as analytics, artificial intelligence, cognitive technologies, and the Internet of Things (IoT). This marriage of the physical with the digital allows for the creation of a digital enterprise that is not only interconnected, but also capable of more holistic, informed decision making,” according to Deloitte. Data collected from the physical world (like machinery) is used to generate insights, which are then reapplied to the physical world. Deloitte says, “These feedback loops generate abundant opportunities for new products and services, better ways to serve customers, new types of jobs and wholly new business models.”The magnitude of changeIs it possible to separate the hype from reality and obtain a true picture of the magnitude of change that has already hit manufacturing and what is yet to come? No. Hype and reality are tightly intertwined. Hyperbole and optimism have combined and evolved into to a new generation of stories that elicit amazement and envy. We’re bombarded with articles describing manufacturing plants performing near-miraculous feats: Robots think, machines communicate, cameras fly, inventory is never out of stock, and orders are always on time; a customer can imagine a product, and in the blink of an eye, the product is produced and delivered.And yet, this isn’t even smoke-and-mirrors or fanciful dreams. For some, these are already realities. Considering science and technologies that already exist, as well as the results of early adopters, experts who live and breathe innovation are projecting that this level of change will certainly get much bigger.In fact, the analysts at Capgemini predict that smart factories could add from 0 billion to .5 trillion in value to the global economy in the next five years.Prognosticating beyond that, however, proves challenging. The subject matter is moving at an alarming rate of change, making it difficult to definitively quantify results. Even timely surveys, like the ones referenced in this paper, might already be outdated by the time their statistics are published—as more factories deploy IoT projects and boost profits.While manufacturers must learn to live with a degree of ambiguity as to what exactly the future has in store, the simple truth is that technology as a driving force in manufacturing is not going away any time soon. We don’t even have consensus as to what we call this “new technology” that’s changing the way we design, make, and deliver products to customers. The German government coined the phrase, “Industry 4.0” as a nod to the “fourth industrial revolution.” Industry 4.0 originally encompassed machine-to-machine (M2M) technology and connected devices. The equipment industry used to call this telematics.Then the sensor market exploded and the IoT was the next big thing. Soon, the “Industrial Internet of Things” (IIoT) came about as result of the need to distinguish industrial applications from more consumer-oriented applications. The UK prefers the term “4IR,” for fourth industrial revolution. There are also smart factories and smart products, as well as smart Millennials who insist on highly intuitive software that behaves like their smart phones.No matter what you want to call this wave of disruptive technology, it’s real and about to drastically change your factory—if it hasn’t already. Now is the time to ramp up technology investments in order to keep pace, seize unfolding opportunities, and enjoy the benefits of Industry 4.0.NOTE: Earlier published on www.infor.com May 17th 2018 Lees meer
Smart Customization & the need for Infor CPQ Smart Customization helps manufacturing companies for parts of their business to move from EtO to CtO. Customers demand unique products, with CtO you'll have less risk, less costs and shorter lead times. A configurator like Infor CPQ that integrates seamlessly with ERP (like Infor CSI) & CAD is a prerequisite for CtO. See below for a customer story, originally posted on http://blogs.infor.comHow Infor CPQ opens a window to a better customer experience for Milgard Windows & DoorsMilgard Windows & Doors is an excellent example of how an advanced configure-price-quote (CPQ) solution can do much more than help sales personnel configure orders; it can also drive fundamental transformations in how a company does business.During a recent webinar, Milgard Windows & Doors CIO, Vinod Nair, discussed what the company was looking for in a next-generation CPQ solution and how Infor CPQ delivered capabilities that created a smoother, more intuitive, and productive experience for dealers, customers, and the company’s own sales personnel.Tacoma-based Milgard Windows & Doors offers a full line of vinyl, wood, fiberglass, and aluminum windows and patio doors for builders, dealers, and homeowners. The company has approximately 3,800 dealer locations nationwide, and needed a CPQ tool that would scale to accommodate growth and provide a smoother overall user experience with a faster, more accurate quoting process.Their primary requirement for a CPQ tool was to deploy a solution that made it easier for dealers and customers to do business with the company. Its legacy PC-based CPQ tool was often the barrier to a smooth business engagement. Because it wasn’t integrated with the back-end ERP systems that managed window production, this tool would often create mismatches with the pricing generated by the ERP systems. Dealers could create an order, but too often that order would conflict with the ERP system of record.The tool also created other glitches in the customer experience as well. In many cases, a dealer would begin a quote and find that an order quickly increased in complexity — requiring them to contact a Milgard Windows & Doors salesperson to complete the process. However, the dealers couldn’t share the partially completed order with the salesperson, who had to start the process again from scratch.The lack of integration also complicated new product introductions. When new products came to market, the company had to update all versions of the standalone quoting tool and its back-end systems. This posed an ongoing challenge for IT to keep the two systems in sync.With the launch of Infor CPQ, Milgard Windows & Doors paved the way to a smoother experience for dealers, customers, and their own sales team. Because Infor CPQ integrates with their ERP systems, the company has a seamless quoting and ordering process with no discrepancies between what dealers and customers see and the pricing and production cycles managed by the ERP systems. The generated quote automatically triggers the appropriate bills of material and routings required to fulfill the order. Also, the sales team can log in on behalf of the dealer and customer to collaborate on a partially completed order, rather than starting from scratch. Dealers, end customers, and the sales team all get a single, consistent experience. Where it used to take months to train a new user on the legacy CPQ system, users can now get up to speed within a much shorter timeframe. The solution also provides a 2D visualization of the final product, which helps eliminate any surprises and addresses potential design issues prior to production.The CPQ and ERP integration also reduces IT’s ongoing administrative workload. With one solution to maintain and manage, IT has a more streamlined way to execute system upgrades and new product launches. The solution is also highly scalable, allowing IT to on-board new dealers and locations much more efficiently. In addition to having happier, more productive users, the company is also ready for a more mobile future. With Infor CPQ, the company is positioned to support mobile users who want to gather and input requirements onsite with the customer and generate a quote immediately.The work Milgard Windows & Doors did prior to deployment is one of the reasons that its Infor CPQ solution has had such a meaningful impact on its business. The company invested a lot of time and effort working with dealers to understand what they needed in a quoting solution. The team gathered requirements, proposed designs, and incorporated dealer feedback into its final deployment to ensure that users would have the smooth, seamless customer experience that would help differentiate Milgard Windows & Doors from its competitors. As Nair puts it: “Infor CPQ was easy to use, intuitive, and accurate, which met our goal to make the buying experience as stress-free as possible for our dealers and their customers. The Infor solution also supports a more efficient and effective sales process, which is helping open us up to new opportunities and partnerships.” Lees meer
Schuite & Schuite Druckfarben GMBH kiest Infor Cloudsuite Industrial ERP Schuite & Schuite Druckfarben GMBH, een belangrijke Duitse producent van drukinkt tbv full color drukkerijen, met Nederlandse ‘wortels’, heeft gekozen voor de implementatie van Infor Cloudsuite Industrial ERP. De komende maanden zal de applicatie worden geïmplementeerd samen met Infor gold channel partner Quartess.Doorslaggevend voor de keuze is onder andere dat Infor Cloudsuite Industrial een multi tenant cloud applicatie is. “Dat bespaart ons een hoop gedoe”,  aldus Bauke-Jan Schuite CEO van Schuite & Schuite. “Het gaat om de business, de ICT moet ondersteunend zijn. Met Cloudsuite Industrial bereiken we dat, het heeft veel functionaliteit die we gefaseerd gaan benutten. CSI  voldoet ook aan de Duitse regelgeving en kan mobiel gebruikt worden.  En, we beschikken altijd over de nieuwste versie, kenmerkend voor multi tenant cloud software. Hiermee kunnen we de digitale toekomst in en onze markt positie verder verstevigen. En dat is precies de bedoeling!” Lees meer
Tableau introduceert Tableau Prep voor data bewerking Tableau Prep vereenvoudigt voorbereiden van data-analysesBusiness Intelligence platform Tableau Software lanceert Tableau Prep, een nieuw product voor datavoorbereiding waarmee snel en betrouwbaar gegevens kunnen worden gecombineerd, vormgegeven en opgeschoond . Daardoor is minder tijd nodig om data om te zetten in informatie. De toepassing biedt diverse functionaliteiten. Zo wordt de datavoorbereiding direct gevisualiseerd, waardoor klanten dieper inzicht krijgen in hun gegevens. Ook zijn slimme functies beschikbaar om complexe taken te automatiseren en integratie met de analytische workflow van Tableau voor snellere inzichten. Naast Tableau Prep lanceert Tableau Software ook nieuwe abonnementsproducten.Datavoorbereiding is tegenwoordig één van de grootste uitdagingen voor klanten. Uit een recent onderzoek van Harvard Business Review blijkt dat mensen 80% van hun tijd besteden aan het opschonen en vormgeven van data, en slechts 20% van hun tijd aan het analyseren van die data. Klanten kunnen veel van hun data niet gemakkelijk analyseren omdat deze niet de juiste vorm hebben of in verschillende bronnen worden bewaard. Die gegevens omzetten in een geschikte vorm kan echter een ingewikkeld en tijdrovend proces zijn, waarvoor vaak gespecialiseerde vaardigheden zijn vereist. Complexe taken vereenvoudigenTableau Prep biedt toegespitste visuele tools om veelvoorkomende maar complexe taken, zoals joins, unions, pivots en aggregaties, te vereenvoudigen. Deze tools zijn aan te sturen met slepen en neerzetten, dus kennis van scripts is hiervoor niet nodig. Wanneer mensen Tableau Prep gebruiken, zien ze zelf direct hoe hun gegevens worden getransformeerd. Deze intuïtieve ervaringen helpen klanten om sneller en met meer vertrouwen de gewenste resultaten te behalen. Daarnaast bevat Tableau Prep slimme algoritmen waarmee veelvoorkomende uitdagingen bij de datavoorbereiding worden geautomatiseerd. Tableau Prep maakt bijvoorbeeld gebruik van fuzzy clustering om repetitieve taken, zoals groeperen op uitspraak of opschonen op basis van interpunctie, om te zetten in bewerkingen die met één klik kunnen worden uitgevoerd.  Lees meer
Cloud as a Foundation for Digital Readiness in Manufacturing Cloud as a Foundation for Digital Readiness in ManufacturingApril 20, 2018Manufacturers are bombarded daily with promises of a digital revolution and system-wide reimagining. The potential is astounding. IT consulting firm, Capgemini, even predicts in a recent report that smart factories could add 0 billion to .5 trillion in value-added service offerings to the global economy in five years.Such impressive numbers and the technologies on offer, like Augmented Reality and Artificial Intelligence, are capturing the imagination of visionaries. But, pragmatic and results driven manufacturers will be looking for the proven tactics that will bring definable process results and quickly offer a measurable Return on Investment while setting firm foundations for their digital strategy.Manufacturers know they must first go beyond the hype and examine core, foundational issues. These may be process pains that have been a nuisance for years, but didn’t make it to the top of the priority list as personnel devised work-arounds and “made do” with the inefficiencies.For many manufacturers fixing these fundamentals requires updating their ERP solution, the heart of the enterprise, and transitioning to cloud deployment. Cloud deployment provides the enterprise-wide process improvement manufacturers need today. Cloud deployment’s elasticity, and fast implementation are also critical elements of being digital-ready.Why is cloud deployment the logical starting point for a short-term transformation, and long-term digital journey?Keeping pace with fast changing pressures and rapid changeManufacturers face escalating market pressures with endlessly changing trends and evolving customer demands. To respond, manufacturers may need to put in place regional divisions, leverage mergers and acquisitions, form partnerships, add distribution hubs, or build new facilities. These tactics require setting up new systems, hardware and software.With the traditional on-premises approach the IT department is burdened with procuring and managing the hardware, servers, security, and back-up systems. Software solutions can be time-consuming to implement, especially if the ERP is a generic one-size-fits-all which needs to be highly modified to suit an industry. These “old-school” processes are no longer practical. Cloud deployment, in contrast, leaves the system set-up to the cloud provider, meaning the system is ready to go within weeks.Storing vast amounts of dataLegacy solutions deployed on premises seldom offer the storage capacity needed for digital technologies, such as the Internet of Things (IoT).  IoT applications involve sensors embedded in products or equipment to capture and communicate a continuous flow of data about location and conditions. This requires the virtually unlimited storage capacity of the cloud. Trying to manage the massive amounts of sensor-generated data within your own on premises system would require substantial investment in hardware—and people to manage the systems.Visibility and flexibilityDigital manufacturing is all about data, visibility, and access to data. It involves connecting to other systems, solutions, and even other devices, like shipping containers and material handling equipment. In order to be digital-ready the organisation must have a core ERP that is flexible. That means getting rid of the cumbersome modifications that make updates and upgrades difficult. You need a system which can easily integrate and connect with other systems. In the past, ERP providers were concerned about keeping data within the organisation, not in sharing. Today, visibility must extend beyond the four walls of the plant to the supply chain network, colleagues, co-manufacturers, and partners. Turning to a modern ERP solution in the cloud makes this level of enterprise-wide connectivity easier.Fully modern today, fully modern tomorrowA manufacturer with an outdated ERP solution is likely experiencing multiple pain points which are draining profits or making it difficult to keep up with the competition. Some may try to fix these issues, one at a time with add-on solutions. Trying to adapt a digital framework one edge app at a time is slow and inefficient, whilst it may have had its place when early adopters were needing to prove digital concepts with pilot programs, digital concepts are now proven and beyond requiring protected boundaries to limit risk.Now, it makes more sense to deploy system-wide improvements at once, starting with the ERP solution. No other tactic will be so far-reaching and offer the ability to resolve multiple operational roadblocks all at once. Perhaps one of the most substantial benefits of cloud deployment is that manufacturers won’t have to worry about upgrades and keeping the software modern. Cloud solutions are updated on a continual basis so that the software always contains the latest functionality.Consistent customer-centricityAn enterprise-wide approach is also the most practical way to improve multiple customer touchpoints, addressing the entire customer journey, not just order entry or field service dispatch. Customers engage with manufacturers at multiple levels, at many different intersection points in the buying cycle, from early product inquiries to aftermarket service and repeat sales or upgrades. The customer expects a consistent experience throughout the process, not a highly attentive pre-purchase phase that suddenly drops off the moment the status switches from prospect to customer. With a new, advanced ERP solution in place, the customer experience will be consistently modern.Concluding thoughtsManufacturers today are enticed by the exciting dazzle of disruptive technologies which promise big benefits. Also, the pragmatic manufacturer often is concerned about ROI, achieving early wins, and proven methods for solving day-to-day operational pains. Deploying a modern ERP solution in the cloud takes care of both aspects. The cloud deployment offers the starting point for digital activities that are visionary and high impact, like IoT. The enterprise-wide advanced functionality of a modern ERP solution also brings the very practical applications that the manufacturer needs now in order to be competitive and please customers.Want to find out more about this topic?Join Infor’s thought Leadership session: Cloud as a Foundation for Digital Transformation at the CIO Summit Europe in Paris on the 14th of May, 12:05 pm – 12:30 pmNote: Originally published on http://blogs.infor.com/insights/  Lees meer
Hoomark BV live met Easy Invoice icm Infor Visual ERP Hoomark BV in Hoogeveen is live gegaan met Easy Invoice voor Infor Visual ERP. In constructieve samenwerking is de afgelopen weken gewerkt aan het inrichten en testen van de Easy Invoice software, waarmee Hoomark haar ontvangen facturen afhandeling vergaand automatiseert; Factuurdata wordt automatisch gelezen en door middel van workflows wordt het goedkeuringsproces conform het procurementschema gerealiseerd. Eric Hisken, Finance Director: “Hoomark is al vele jaren gebruiker van Infor Visual ERP en heeft inmiddels de software uitgerold –gebruik makend van de nieuwe multi site versie- naar onze vestiging in Polen. Dat biedt Hoomark veel voordeel qua uniforme werkwijze en bedrijfsbreed inzicht. Quartess heeft ons daarbij op prettige en kundige wijze ondersteund. Daarnaast zien wij de toegevoegde waarde van de aanvullende applicaties die Quartess biedt,  zoals Easy Invoice. Deze applicatie is nu met ondersteuning van Quartess voor onze sites geïmplementeerd en helpt Hoomark nog efficiënter te werken.”  Lees meer
Inforum 2018 Washington DC September 24-27 Het 2018 internationale user event van Infor wordt centraal gehouden in de USA. Washington DC, het Walter E. Washington Convention Center is als locatie gekozen. U bent van harte uitgenodigd als Infor Cloudsuite Industrial (fka Syteline ER) en als Infor Visual ERP gebruiker om van 24-27 september aan dit event deel te nemen. Geen betere plek om inspiratie op te doen mbt digitalisering van de maakindustrie, toekomstplannen van Infor te horen en te netwerken met collega's van andere Infor klanten. Profiteer van de early bird korting en schrijf u hier in. Lees meer
Infor CEO Charles Phillips bezoekt Nederland Charles Phillips, ceo van techbedrijf Infor en vertrouweling van Barack Obama, is bezorgd over het angstige politieke klimaat in de VS. Maar hij ziet ook verandering, vooral in de technologiesector. 'Silicon Valley is te veel naar binnen gericht. De innovatie komt nu uit het midden van het land. En uit commerce networks waarin bedrijven samenwerken.'Charles Phillips (59) geldt als een zwaargewicht in de technologiesector. Voor hij in 2010 topman werd bij Infor, was hij ceo van Oracle. Hij is betrokken bij maatschappelijke organisaties en goede doelen, zet zich actief in voor minderheden en heeft een uitgesproken mening over het politieke klimaat in de Verenigde Staten en de rol die technologiebedrijven daarin spelen.De zorgen over privacy-issues rond machine learning en kunstmatige intelligentie nemen toe. Deelt u die zorgen?'Het is goed dat er steeds meer oog komt voor de bescherming van persoonsgegevens. Iedereen zou zich meer bewust moeten worden van het digitale spoor dat je op internet achterlaat. Niemand weet waar deze ontwikkeling eindigt: het is verstandig om een aantal parameters te plaatsen. Ik deel die zorgen. Tegelijkertijd ben ik heel positief over de ontwikkelingen. Machine learning en kunstmatige intelligentie zorgen ervoor dat er geen talent verspild wordt aan repetitief werk.'Dat is de positieve benadering.'Het vervangen van handmatige taken door machinale is niets nieuws. Waar werk verdwijnt, ontstaan nieuwe kansen. Ons ministerie van Economische Zaken houdt toezicht op veranderingen in de arbeidsmarkt. In de laatste dertig jaar vind je de grootste banengroei in de categorie 'anders', oftewel nieuwe banen die nog niet in de database opgenomen zijn. Ik zie dat technologische veranderingen met name banen opleveren en niet kosten.'Niet iedereen denkt daar zo over.'Niet iedereen kan de veranderingen die technologie veroorzaken snel genoeg bijbenen. Er bestaat angst of de vaardigheden die in het verleden waarde hadden, waardeloos zullen worden. De economie verandert drastisch, en niet iedereen is in staat om te participeren op de manier die ze vooraf bedacht hebben. Vooringenomenheid, inkomensverschillen en ongelijke kansen zorgen ervoor dat de reacties vrij heftig zijn op het moment. Als je boos bent, is het altijd makkelijker om de ander de schuld te geven. Het is een mondiale ontwikkeling die vooral gevoeld wordt in de westerse landen.'Trump lijkt de belichaming van die angst. Handelsrestricties, muren om het land zetten en een stringent immigratiebeleid. Laat de politiek zich te veel leiden door de stem van het volk?'Het is bespottelijk wat er gebeurt in de VS. We zijn een land dat gebouwd is op immigratie. 40% van de bedrijven in Silicon Valley is opgericht door mensen die buiten de VS zijn geboren. Doordat we slimme mensen toegelaten hebben, staat onze economie er goed voor. We scholen talent op de universiteiten en sturen ze daarna weg. Het huidige beleid is een stap terug: dat is desastreus voor de technologiesector en onrealistisch.'Verwacht u een kentering?'De angst en vooringenomenheid zitten diep in de VS. Aan de andere kant is er een sterke behoefte aan iemand die alles weer bij elkaar kan brengen. Om beter te worden moeten zaken soms eerst stuk. De pendule zwaait altijd te ver de ene of de andere kant op. Dit is een tijd van extremen.'Hebben sociale media de tegenstellingen vergroot?'Ze hebben zeker een rol gespeeld. Technologiebedrijven geven mensen exact wat ze willen lezen in hun zoektocht naar winstmaximalisatie. Dat dit politieke lading heeft gekregen is een onvoorziene consequentie. We hebben het laten gebeuren. Die algoritmes zijn niet van het laatste jaar. Maar het valt extra op nu het politieke klimaat verhardt. Ik verwacht dat bedrijven hun verantwoordelijkheid zullen nemen.'Staat Silicon Valley nog wel in contact met de werkelijkheid?'Je ziet dat de manier waarop er nu naar het hart van de technologiesector gekeken wordt aan het veranderen is. Silicon Valley is te veel naar binnen gericht. Wij zijn naar New York vertrokken om weer in contact te komen met klanten. We bouwen onze software voor bedrijven, niet voor techneuten. De grootste veranderingen in de techsector komen momenteel niet voort uit New York of San Francisco, maar juist uit het midden van het land. Er zijn heel veel technologiebedrijven tussen San Francisco en New York die niet op iedereens netvlies staan. Investeerders krijgen daar steeds meer oog voor. Je hebt speciale 'middle of the market funds', investeringsfondsen die alleen investeren in steden als Austin, Chicago of Atlanta, en alleen in bedrijven die nog ondergewaardeerd en onontdekt zijn.'U hebt de crash van dot.com gezien en het internet volwassen zien worden. Wat gaat hier de komende jaren gebeuren?'Nieuwe ontwikkelingen zie je doorgaans van ver aankomen, maar de adoptie van technologie duurt altijd langer dan je verwacht. Of dat nu komt door inertie, bedrijfsmatige- of maatschappelijke ontwikkelingen. Uiteindelijk is de impact ook altijd groter dan je denkt. De ontwikkeling die ons de komende jaren het meest gaat raken, naast kunstmatige intelligentie en machineleren, zijn commerce networks waar je verschillende bedrijven met technologie aan elkaar koppelt en laat functioneren en samenwerken alsof het één entiteit is. Denk bijvoorbeeld aan logistiek. Hoe efficiënter je dat in kan richten, hoe sneller leveringen op hun bestemming zijn. Dat gaat een enorme impact hebben op hoe de economie nu ingericht is. Om mee te kunnen in de volgende golf van productiviteitsverhoging zal je de relatie met je toeleveranciers moeten automatiseren.'U bent een vriend van Barack Obama en nam zitting in zijn na de bankencrisis opgerichte President's Economic Recovery Advisory Board. Wat is uw favoriete anekdote uit die tijd?Voor het eerst in het gesprek lijkt Phillips zich ongemakkelijk te voelen. Hij schuift op zijn stoel en zoekt naar woorden.'Ik kan me niet zomaar iets herinneren', zegt hij naar herhaaldelijk aandringen. 'Het is een slimme vent, maar dat is niet meer dan normaal voor een president. Tenminste... we waren gewend om dat te kunnen zeggen, nu is dat niet zo duidelijk meer.'U staat bekend als een jazzliefhebber. Welke compositie beschrijft uw huidige gemoedstoestand het best?'Gotham City van Dexter Gordon. Het gaat vanzelfsprekend over New York, maar ook over ambitie en de heldere toekomst die voor ons ligt.'Infor voert sinds zijn oprichting in 2002 een felle 'buy and grow' strategie. Het aantal acquisities loopt in de veertig. Het maakt de onderneming een van de grotere techbedrijven in zijn domein. De clouddiensten van Infor worden gebruikt door bijna 60 miljoen werknemers in 200 landen. De onderneming bedient onder meer Heineken, Boskalis en fietsfabrikant Sparta.Phillips hecht veel waarde aan diversiteit. De 'chief diversity officer' van Infor houdt zicht op de juiste mix. 'We nemen mensen aan van verschillende universiteiten en verschillende culturen, zienswijzen en achtergronden. De cynische benadering is dat dit goed klinkt voor de bühne, maar we zien dat het onze business meetbaar versterkt.'Die overtuiging klinkt ook door in zijn persoonlijke leven. Samen met andere vooraanstaande zwarte Amerikanen is Phillips oprichter van wat het 'new black Super PAC' genoemd wordt, dat zich inzet voor banen in de zwarte gemeenschap. 'Onze leden hebben de ervaring en contacten in de zakenwereld om de gemeenschap vooruit te helpen', zegt hij.'Veranderingen in technologie en economische structuur zijn een uitgelezen moment om te kijken waar de banen over vijf jaar zitten en deze jongeren daarop voor te bereiden. Je moet jongeren die tussen de wal en het schip dreigen te vallen laten zien waar het werk is. We maken de connectie tussen mensen die hongerig en slim zijn, en de bedrijven die behoefte hebben aan talent.' Lees meer
The role of Infor Business Innovation in GDPR compliance By John Vicari, senior director, Infor Business InnovationThe European Union’s General Data Protection Regulation (GDPR) is designed to enable individuals to better control their personal data.“Personal data” is defined in the GDPR as any information relating to a person who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person. In other words, any data or processes that can identify the subject comprise that individual’s personal data.Playing a crucial role in supporting the requirements of the GDPR at Infor is Business Innovation, Infor’s enterprise information technology (IT) team. This group is responsible for providing and maintaining an information processing capability that supports Infor’s business globally. With more than 500 employees supporting over 130 locations, the Business Innovation team plans, operates, and supports Infor’s IT business and technical requirements, enabling business users to carry out their roles efficiently, productively, and securely.While IT usually brings to mind computer support, Business Innovation’s responsibilities extend far beyond the help desk. Business Innovation’s major areas of responsibilities are listed below and include managing risk associated with technology information, and ensuring that Infor’s internal infrastructure is secure.Sales, marketing, and “deal” managementFinance & accounting managementHuman capital/talent management consultingInfrastructure (compute, storage, network, telco, messaging, security)Data management (business intelligence, data governance, data warehousing)Technology information riskProduction management, support, and QAArchitecture and applications developmentAlthough many obligations need to be fulfilled to meet the requirements of the GDPR, Business Innovation started with the first step for compliance: mapping the data flow to enable us to assess our privacy risks. This includes understanding and documenting the following:What kind of personal data is collected (e.g., name, email, address)?How is it collected (e.g., form, online, call center)?Where is it stored?How is it processed?Is the data encrypted?Who is accountable for personal data?What is the location of the systems/filing systems containing the data?Who has access to the information?Is the information disclosed/shared with anyone (e.g., suppliers, third parties)?Does the system interface with or transfer information to other systems?How long do we keep it?The delivery of the principles and rights in the GDPR will not be possible if we do not have a complete understanding of personal data and its associated processing.Data management best practiceThe Business Innovation team is assessing other capabilities and components needed to fully address the data management requirements of the GDPR. These components fall under these five categories:ManageCase management: Systems required for managing data subject requests, complaints, and communications related to emergencies and data breachesControls management: Systems to manage the control for all aspects of personal dataPrivacy compliance: Systems that manage data protection assessments, identify risk gaps, demonstrate compliance, and record data purposeTraining: Training solutions/systems that can demonstrate understanding of the GDPR and compliance requirementsActData security: Implement systems that protect data via the use of encryption, pseudonymizing, and other security technologiesData maintenance: Systems to manage data quality, including updates of data throughout the data lifecycle. This includes data deletion and suppression as a required functionBreach response: The deployment of systems that will detect, manage, and resolve breaches (identify breached data, identify impacted users, and notify all relevant parties)SecureNetwork: Deployment of detailed and integrated network and cyber security procedures, systems, and processes to provide enhanced levels of network securityApplication: Deployment of systems to ensure all applications that store, process, and manage personal data are secureInfrastructure: Deployment of systems to protect all IT infrastructure, including cloud solutions, use for data management, processing, storage and archivingIdentifyData discovery: Systems that assess structured and unstructured data across the enterprise identifying personal dataData mapping: Systems that “flag” all data related to an individual and show how all elements are tied togetherConsent: Systems that manage, track, and demonstrate all GDPR consent provisionsAnalyzeActivity monitoring: Identify how data is being accessed and used and by whom and how value can be derived from itOmni-channel management: Systems to manage and coordinate data coming in from multiple channelsArchive management: Systems to ensure archived data is managed and deleted in accordance with retention policesIndividual rightsOne of the key changes brought about by the GDPR is its impact on the rights of individuals with respect to how their data is used. Since the GDPR gives individuals more control over the ways in which Infor processes their personal data, our responsibilities are greater than ever to ensure we’re absolutely clear on our data management.Individual rights under GDPR are the “right of access,” “right to rectification,” “right to erasure” (or the “right to be forgotten”), “right to restriction of processing,” “right to data portability,” and “right to object.” In a functional sense, these rights require Business Innovation to provide the technology and processes to:Connect individuals to their personal dataCategorize personal data by type and processing purposeMap or tract the full lifecycle of personal dataPerform search and retrievalEnable rectification, redaction, erasure, anonymizationEnable freeze and suppressionEnable the transmission of personal data from one technology stack to anotherWith over 16,500 employees and 90,000 customers in more than 170 countries, Infor faces an exciting challenge with implementing the new data protection laws of the GDPR. However, while challenging, there are also a wide range of benefits to be realized because of the GDPR. The technical and process improvements necessary to meet the new GDPR requirements will result in dramatic efficiencies in how Infor manages and secures personal data.Note: Originally pubished on http://blogs.infor.com/insights/  Lees meer
Ben Cramer joins Quartess as partner to grow Infor CSI (fka Syteline) practice Starting February 1st 2018, ERP industry veteran Ben Cramer will join Quartess as a partner, with focus –together with Managing Director Jan Muller- on the growth of the Infor Cloudsuite Industrial (CSI) ERP practice. “We are excited and very happy to be able to welcome Ben to our team” says Jan Muller. “Ben has extensive knowledge of the Infor CSI ERP product (fka Syteline ERP) and is an experienced manager. Because of the fast growing market for multi tenant ERP cloud solutions, Quartess decided to add Infor CSI for the manufacturing industry to our product portfolio.Already operating as an Infor gold channel partner in the manufacturing industry with Infor Visual ERP, we now are able to combine almost 2 decades of ERP related manufacturing expertise with more than 2 decades of Infor Syteline ERP / Infor CSI product and manufacturing expertise of Ben. A very promising combination”.“Quartess have many years of experience with Infor Visual ERP and implementing ERP in the manufacturing industry” says Ben Cramer. “ Jan has asked me to join Quartess to accelerate growth with the Infor Cloudsuite Industrial ERP product. It didn’t take long to see that this is the perfect opportunity to work with the product I know very well and like very much, in a role and within an organization where I can add value with my knowledge and expertise. I am looking forward working with Jan, the Quartess team, prospects and customers, to further grow the Infor CSI customer base” Lees meer
Easy Systems verwelkomt nieuwe partner Quartess Quartess, een IT onderneming met focus op de MKB maakindustrie, is partner geworden van Easy Systems. Quartess verzorgt onder andere Infor ERP implementaties. Als partner van Easy Systems kan Quartess haar klanten nu ook de leidende purchase to pay oplossingen van Easy Systems bieden als aanvulling op de eigen producten en diensten. Hiermee kan Quartess de financiële processen van haar klanten nog efficiënter inrichten. Easy Systems is blij met het nieuwe partnerschap en verwelkomt Quartess van harte.Jan Muller, directeur Quartess:"Uitgebreid onderzoek naar de oplossingen op de markt heeft ons bij Easy Systems doen uitkomen. De software vormt een uitstekende aanvulling op onze Infor Visual ERP applicatie en voorziet in een duidelijke behoefte in de MKB maakindustrie, waar administratieve processen in steeds verdergaande mate worden geautomatiseerd."Quartess heeft klanten in binnen- en buitenland en ziet in de oplossingen van Easy Systems een mooie aanvulling op haar portfolio. Quartess wordt door Easy Systems opgeleid om vervolgens zelf de oplossingen van Easy Systems te verkopen, implementeren en te onderhouden bij haar klanten.Paul van der Lee, partnermanager Easy Systems:"Wij zijn trots op de samenwerking met Quartess. Op het gebied van purchase to pay oplossingen ziet Quartess ons als preferred partner en dat is een mooi compliment. Wij gaan – net als met onze andere partners – voor de langetermijnrelatie." Lees meer
It’s not that difficult to keep your ERP system alive By Jan Muller, Managing Director & Co-owner QuartessIt has been a while since you implemented your ERP system probably. Maybe 3 years, 5 years, or in many cases I know of, even 10 years or more. In these years, many things have changed in your company. Examples like new products, new markets, new people, even new ownership perhaps.So your organization must have changed because all of this also. And with that, ways of working and procedures.At the same time, in the external world things move fast. New technologies have been introduced and existing ones have matured. Internet of things, big data, smart customization, new production techniques like 3D printing, ‘cloud’, smart customization and big data to name some examples.But what about the effect of all these developments in the in- and outside world, and your ERP system? Do you have a structure in place stimulating people in your organization to think and discuss about the effect of all these changes on your ERP system? Now some of you might say: of course, obviously. Congratulations, you are in the front runners group. In our practice – Quartess focuses on the SMB discrete manufacturing market- I see both. I also see companies that struggle with this, with the negative effects you can think off.So what should you do?  Think back about the time you implemented the system. There was a key user group and a project leader that formed your implementation team. This team together with the consultants implemented the system and trained the end-users. Does such a team in your organization still have regular meetings about changes and how they affect your ERP system? They should! Every month, every 2 months, bring them together and have discussions.In addition, talk to your supplier as well when you want to adapt your ERP system. Some changes may have a potential big impact. And be sure you are running the latest version of your ERP software. Take advantage of the new functionality your supplier has put into the system you already have. The effect will be an ERP system that is kept alive and has far more chances to be seen by the users as a tool that supports them in doing their job. And that is what ERP is about after al. Or it will become clear that you'll have to look around for replacement of your current system. Also a valuable conclusion because you know now exactly why.  Lees meer
Van Halteren Special Products BV selects Infor Visual ERP The Netherlands based Van Halteren Special Products BV, part of the Van Halteren Groep, has decided to implement Infor Visual ERP. Quartess, the Netherlands based Infor partner for the SMB manufacturing industry will work the coming months together with Van Halteren on the successful implementation of the system.Van Halteren Special Products B.V. (VHSP) provides technical services and develops & builds high-tech components and solutions for the Defense market, both Army and Navy, and the Civil (rail) market. VHSP provides technical services from design, realization, operation, maintenance, repair and overhaul to midlife updates. Products and activities range from engines, transmissions, power packs, cooling systems and collective Nuclear, Biological and Chemical (NBC) protection, climate control and chiller units for armored vehicles, to naval applications and rail solutions. VHSP offers its clients solutions during the complete lifecycle of a product. Solutions are customized where necessary.Because of growth of their business, integration of back-office processes including financials, became increasingly important to the board of directors of Van Halteren. The need to replace the existing system became necessary therefore. Since another company within the group uses Infor Visual ERP successful, and Van Halteren has confidence in both the future of the product and the capabilities of Quartess, a thorough evaluation process led to the decision for Infor Visual ERP version 8.00.For more info on the Van Halteren Special Products activities please visit http://www.vanhalteren.com/en/special-products/ Lees meer